Legal notice
This notice identifies the company operating Elmridge Home and responsible for sales and customer service through shopelmridge.com.
Company and customer support
| Store | Elmridge Home |
|---|---|
| Legal company name | ELMRIDGE COMMERCE LLC |
| Company established | 16 September 2026 |
| Company address | 940 Center St, Bowling Green, KY 42101, United States |
| Website | shopelmridge.com |
| support@shopelmridge.com | |
| Telephone | +1 303 941 4201 |
| Customer service | Monday to Friday, 09:00–17:00 UK time (Europe/London, GMT or BST as applicable) |
We do not process orders, returns, exchanges or refunds on weekends or UK public holidays. Calendar-day deadlines in these policies still apply. We arrange processing in advance where necessary to meet those deadlines.
Company status and market
Elmridge Home is a trading brand of ELMRIDGE COMMERCE LLC, a limited liability company formed in Kentucky, United States, on 16 September 2026. Our target market is the United Kingdom. The store uses English and pounds sterling (GBP). Our company address is a United States address; we do not represent the company as incorporated in the United Kingdom.
Seller responsibility
ELMRIDGE COMMERCE LLC is your seller and remains responsible for product information, order fulfilment, delivery support, returns, exchanges and refunds. We coordinate these services directly and do not transfer our responsibilities to the customer or require the customer to resolve our service obligations with a carrier, manufacturer or payment provider.
We are responsible for accurate sales information, goods matching their description, fulfilment of orders, delivery support, returns, direct exchanges, refunds and the handling of customer data within our legal obligations.
Consumer rights and relevant policies
Our Terms of Sale and Terms of Service explain the purchase and website terms. Delivery is explained in our Shipping Policy. Returns and statutory cancellation rights appear in our Returns and Refunds Policy. Personal information and tracking are explained in our Privacy Policy and Cookie Policy. None of these policies reduces mandatory UK consumer rights.
Prices and payments
Prices are displayed in GBP with applicable taxes included. UK shipping is free. Accepted payment methods are Shop Pay, Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay and PayPal. The total is displayed before you pay.
Enquiries and complaints
Email support@shopelmridge.com or call +1 303 941 4201. We investigate enquiries concerning the store and explain the action taken to resolve them.